Newmarket Water

Water dripping from faucet

Background

The Town of Newmarket is responsible for providing water services to all residents and business customers. On their behalf, Newmarket-Tay Power reads the water meters, bills customers for their water usage on Newmarket-Tay Power bills, and handles all inquiries.

In order to ensure accurate and timely billing, Newmarket-Tay Power takes readings on a monthly basis.

How to Submit a Water Meter Reading

Taking a reading from your water meter is easy. Simply record the numbers from left to right, as if you were reading a car odometer. Please do not include a "W" in your water meter reading submission. Additionally, if your reading begins or ends with a zero, please include all of the zeros in your submission.

For Your Convenience, you are able to submit your water meter reading via our automated phone system

Step 1: Please call: (905) 895-2309

Step 2: Select option 1: "For Water Accounts"

Step 3: Select option 2: "To Enter your Meter Reading"

Step 4: Enter your 10 Digit account number

 

If you require any assistance with the following water related items 

  • Customer Service,

  • Water Meter Appointments 

  • Water Quality Questions

  • Report an Urgent/Emergency Water Problem - No Water, Main Break or Meter Leak

  • Lead Testing, Lead Service Inquiries, or Lead Test Appointments

Please click here to visit the Town of Newmarket's website or call (905) 895-5193 for more information on your water meter.