Alert
Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with NT Power.
The Town of Newmarket is responsible for providing water services to all residents and business customers. On their behalf, NT Power reads the water meters, bills customers for their water usage on NT Power bills, and handles all inquiries.
In order to ensure accurate and timely billing, NT Power takes readings on a monthly basis. If you have questions regarding your water bill, please give us a call at (905)-895-2309.
Taking a reading from your water meter is easy. Simply record the numbers from left to right, as if you were reading a car odometer. Please do not include a "W" in your water meter reading submission. Additionally, if your reading begins or ends with a zero, please include all of the zeros in your submission.
Step 1: Please call: (905) 895-2309
Step 2: Select option 1: "For Water Accounts"
Step 3: Select option 2: "To Enter your Meter Reading"
Step 4: Enter your 10 Digit account number
Report an Urgent/Emergency Water Problem - No Water, Main Break or Meter Leak
Water Quality Questions
Lead Testing, Lead Service Inquiries, or Lead Test Appointments
If you require assistance in the services noted above, you can contact the Town of Newmarket by emailing info@newmarket.ca or by calling (905) 895-5193 (Monday to Friday from 8:30 a.m. to 4:30 p.m.)