Electric Vehicle (EV) Information

 

Welcome to our Electric Vehicle (EV) resource page. Whether you're new to EVs or looking to upgrade your charging setup, this guide will help you understand the different charging options and the steps required for installation.

Electric vehicles (EVs) are reshaping transportation in Ontario, promoting sustainability and reducing emissions. With growing adoption, expanding charging infrastructure, and government support, EVs are driving the province toward a cleaner, low-carbon future.

Have a look through the resources below and if there is anything else you need, please don't hesitate to reach out using the contact us form.

 

Charging Levels

Level 1 Charging • What it is: Uses a standard 120V household outlet (no installation required). • Charging time: Up to 24 hours for a fully electric vehicle (EV) and around 12 hours for a plug-in hybrid. • Ideal for: Drivers covering less than 100 km per day. Level 2 Charging • What it is: Requires a 240V outlet, similar to those used for dryers or ovens. • Charging time: Typically, under 8 hours for EVs and about 6 hours for plug-in hybrids, depending on the model. • Installation: May require electrical p

 

Key Considerations for EV Charger Installation

 

Hire a Licensed Electrical Contractor

All EV chargers must be installed by a Licensed Electrical Contractor in compliance with the Ontario Electrical Safety Code. Always verify the credentials of your contractor. For more information about hiring a licensed electrical contractor or to find a licensed electrical contractor near you, please visit: Working with General Contractors - ESA

Obtain a Permit

Ensure your contractor obtains a permit from the Electrical Safety Authority (ESA) before starting any installation work. Get information and apply for a permit using the forms available on the ESA website. 

Use Certified Equipment

Confirm that all equipment is certified for use in Canada by a nationally recognized certification agency such as CSA, cUL, or cETL, or displays other certification marks approved by the ESA. A list of ESA approved certification marks is available here.

Determine NT Power involvement
  • Level 1: No utility involvement required.
  • Level 2: Installation must be completed by a licensed electrical contractor and requires a permit from the Electrical Safety Authority (ESA). If service panel upgrades are necessary, please submit a Service Request through Service Requests | NT Power.  
  • Level 3: Involves high-voltage equipment. Requires a new service connection. Residential or business installations must submit an EVSE Service Request through Service Requests | NT Power.