News

We are happy to announce that we worked with our billing services provider and have launched a redesigned bill! Learn more below about the new bill design and processes that reduce carbon emissions from our billing practices. Please Note: Although the logo has changed, there is...

Starting Monday September 18, we will be conducting our biennial customer satisfaction survey, which is being managed on our behalf by Oraclepoll. A random sampling of customers will be contacted and no personal or account information will be requested as part of the survey...

Under a provincial regulation for Energy and Water Reporting and Benchmarking (EWRB), large building owners are required to report their energy and water consumption to the Ministry of Energy, Northern Development and Mines (ENDM) on an annual basis. If you own, manage, or...

May 1 to October 31, 2023 On May 1, 2023, summer Time-of-Use (TOU) hours and the change in the Tiered threshold for residential customers under the Ontario Energy Board's (OEB) Regulated Price Plan (RPP) will take effect and remain in place until October 31, 2023. Electricity...

NT Power customers that make the switch to Paperless billing between March 1, 2023 and July 1, 2023 will be making a difference in their communities. We are proud to be supporting Georgian Bay General Hospital Foundation and Southlake Foundation with this campaign as a donation...

Metrolinx is expanding to serve you better, with more frequent service, cleaner technology and transforming GO Transit to bring more frequent two-way, all-day service to the Barrie line, which serves the Newmarket community. The Barrie Go line expansion will provide easier ways...

All NT Power facilities will be closed in celebration of Family Day on Monday, February 20, 2023. Customers can access account information including statements, and pay bills through MY ACCOUNT on our website. Click here: MyAccount (ntpower.ca) . In the event of an emergency, our...

All NT Power customers will see changes this month with their monthly statement format. We appreciate the valuable feedback from our customers and are excited to share these changes with you on your February statement. For more information about your bill, please visit our...

January 26, 2023 Minister Smith and NT Power Launch Green Button to Help Local Energy Customers Save Money Province gives families and businesses more control over electricity and natural gas bills Newmarket, ON –Energy Minister Todd Smith today joined NT Power President and CEO...

Flags at NT Power facilities are flying at half-mast to honour the life of The Honourable David C. Onley, former Lieutenant Governor of Ontario, who passed away at the age of 72 this past Saturday. Mr. Onley was the first person with a physical disability to hold the position...