Start. Stop. Transfer.
Whether you are moving your home or business, moving is never easy. Thankfully, NT Power makes it as simple and straightforward as possible to open a new account, cancel an existing one, or transfer your service within our jurisdictions.
Please complete the form below.
- New Account-Move In: If you are applying for a new hydro and/or water service (Newmarket Only) account.
- Close Account-Move Out: If you are moving outside the NT Power jurisdiction or simply need to cancel hydro and/or water services currently in your name.
- Transfer Service: If you are moving but remaining within the NT Power service territory and just want to transfer your service
In all cases, please allow at least 3 business days to allow us time to complete a final reading.
Any additional questions contact our Customer Service Centre from 8:30 a.m. to 4 p.m., Monday through Friday and we will gladly assist you.